Shipping & Returns

Shipping

Glam Jewels offer FREE Standard Shipping Worldwide!

Shipping service includes insurance based on wholesale value of the package. Quality products are sourced and shipped from the United States.

Priority and express shipping are also available.

Delivery time will vary depending on shipping address and may take up to 21 days for standard shipping. Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item it is not able to supply. However, we will offer you a store credit for any item that is unexpectedly delayed.

International shipping may be subject to additional charges, taxes or fees which are determined by the local customs office of the destination country. Any import duties, custom fees, taxes or other charges that may be collected for international orders are the responsibility of the customer.

Please contact your local customs office for accurate duty and tax information on international orders. 

Returns

Product Excellence Guarantee:

If you’re not 100% satisfied with the items you purchased, we offer a full refund of the goods purchased, store credit or exchange within 30 days of delivery date. Please contact us via the contact page for a returns form.

PLEASE NOTE:

  • No exchanges or returns are offered for sale items.
  • All returned items must be unworn and undamaged in the original boxes along with the original certificates where applicable. There should be no scratches or marks on the item and no sign of wear; the product should not have been altered in any way. Any items that are received that have been worn, damaged, or altered will not be refundable. Original shipping charges are non-refundable.
  • All return shipping charges must be prepaid by the customer. We cannot accept C.O.D. deliveries.
  • We have attempted to recreate the appearance of our jewelry on our website as close to reality as possible. Keep in mind that different computer monitors may show variations of product colors and details.
  • We reserve the right to refuse a returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged.
  • We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.

 

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